In App Purchases Not Allowed Spotify

If Apple weren’t directly competing with some apps, it’d be a different story. But because Apple gets 15–30% more revenue out of the same price for the same service that Spotify offers, that’s going to raise eyebrows. Tap Apps or Manage applications (depending on your device, this may be different). Tap the app you used to make your in-app purchase. Re-open the app you used to make your in-app.

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What are in-app purchases?

In-app purchases are extra content or subscriptions that you buy inside an app. Not all apps offer in-app purchases. To check if an app offers in-app purchases before you buy or download it, find it in the App Store. Then look for 'In-App Purchases' near the app's price or Get button.

There are three types of in-app purchases—subscriptions, consumable purchases, and non-consumable purchases.

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What is a subscription?

With a subscription, you pay to access content from an app or service for a period of time. For example, you might subscribe to Apple Music on a monthly basis. Subscriptions include services that you sign up for in an app, such as Hulu, Spotify, Pandora, or HBO NOW.

Most subscriptions renew automatically unless you cancel them. With some apps and services, you can choose how often the subscription renews. For example, you might be offered weekly, monthly, quarterly, or yearly subscriptions.

See a list of your subscriptions or cancel a subscription.

What is a non-consumable in-app purchase?

Here are examples of non-consumable in-app purchases:

  • Remove ads
  • Full game unlock
  • Upgrade to pro edition
  • Bonus game levels

You buy these items one time, and you can transfer them to other devices that are associated with your Apple ID. If you lose a non-consumable purchase, you might be able to download it again for free.

Restore your in-app purchase.

What is a consumable in-app purchase?

Here are examples of consumable in-app purchases:

  • Game currency, such as coins or gems
  • Extra health points in a game
  • A package of exports to a new file format

You need to buy these items every time you want them, and you can't download them again for free. If you remove and reinstall an app or install an app on a new device, you might lose your consumable purchases. For example, if you install a game on your iPod touch that you started playing on your iPhone, the game levels sync, but extra health that you bought on your iPhone doesn't sync.

About sharing in-app purchases

Most in-app purchases can’t be shared with family members. Some subscriptions from Apple can be shared using Family Sharing. Learn which subscriptions you can share with family.

Learn more

  • To prevent unintentional in-app purchases or prevent a child from making in-app purchases, set up Screen Time.
  • If you tried to make an in-app purchase and you aren't sure the purchase was successful, check your purchase history. If you see it in your purchase history but you don't see it in the app, contact the app developer.
  • For any other issues with in-app purchases, you can request a refund or report a problem.

For more information about subscriptions and in-app purchases, see the Apple Media Services Terms and Conditions.

Purchases

Store availability and features might vary by country or region. Learn what's available in your country or region.

You can control purchases on an Apple device in a few ways:

  • If children in your Family Sharing group have their own devices, use Ask to Buy to screen and approve their purchase requests.
  • If you let children use your device, you can require a password for every purchase.
  • You can also turn off in-app purchases entirely using Screen Time on your own device or a child's device.

How to use Screen Time to prevent in-app purchases

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  1. Go to Settings > Screen Time, then tap Turn on Screen Time. If you already had Screen Time turned on, skip to step 3.
  2. Tap Continue, then choose 'This is My [device]' or 'This is My Child's [device].'
    • If you're the parent or guardian of your device and want to prevent another family member from changing your settings, tap Use Screen Time Passcode to create a passcode, then re-enter the passcode to confirm. In iOS 13.4 and later, after you confirm your passcode you'll be asked to enter your Apple ID and password. This can be used to reset your Screen Time passcode if you forget it.
    • If you're setting up Screen Time on your child's device, follow the prompts until you get to Parent Passcode and enter a passcode. Re-enter the passcode to confirm. In iOS 13.4 and later, after you confirm your passcode you'll be asked to enter your Apple ID and password. This can be used to reset your Screen Time passcode if you forget it.
  3. Tap Content & Privacy Restrictions. If asked, enter your passcode, then turn on Content & Privacy.
  4. Tap iTunes & App Store Purchases.
  5. Tap In-app Purchases and set to Don't Allow.

You can also go to Settings > Screen Time > Content & Privacy Restrictions, and tap Allowed Apps. Then deselect iTunes Store and Books.

Make sure to choose a passcode that's different from the passcode you use to unlock your device. If you can't remember a restrictions passcode that you set on a previous version of iOS or iPadOS, or you forgot your Screen Time passcode, update your device to the latest iOS or iPadOS then reset your passcode. If you can’t update your device, erase it and set it up as new to remove the passcode and choose a new one. Restoring your device from a backup won't remove your passcode.

Learn more

  • Learn more about using Screen Time on iPhone, iPad, or iPod touch or using Screen Time on Mac.
  • Learn more about restrictions in iTunes for Windows and Apple Music on Android.